Skip to content

Providers

Earnings and payouts

How the money moves from a rider’s booking to your bank account.

How it works

Trips collects the payment when a rider books and holds it until the ride is complete.

  • Rider pays Trips at booking
  • Trips holds the payment during the trip
  • After completion, Trips deducts its commission
  • The rest is paid to your payout account

Payout timing

Completed trips are grouped into one payout per fleet in the next payout run. Most banks show the money within 2 business days.

Statements

Download monthly statements with every trip, commission and payout from Payouts in your workspace.

Cancellations

When a rider cancels late, you are paid the share their cancellation policy keeps, minus commission on that amount.

Still need help?

Our support team is here around the clock.